Hi, I'm Ebenezer

Highly motivated and detail-oriented IT Engineer with a robust background in technical support, IT infrastructure management, cybersecurity, and customer service, complemented by expertise in leveraging cloud platforms such as Microsoft Azure and Amazon Web Services (AWS) to design, deploy, and optimize scalable and secure cloud-based solutions.

Ebenezer Iluyomade - Professional Portrait

About Me

Technical Expertise

Demonstrated ability to troubleshoot complex technical issues, implement system improvements, and contribute to secure, reliable IT operations.

Collaboration

Known for effective collaboration, adaptability, and a passion for continuous learning. Eager to bring technical expertise and problem-solving skills to a dynamic IT team.

Location

Available for on-site, remote, or hybrid work arrangements.

Technical Skills

IT Infrastructure & Security

Microsoft Azure Active Directory DNS DHCP Windows Server Security Baselines (NIST, CIS) SOC Practices

Cloud & Networking

EC2 IAM SSO Computer Networks Wireshark

Programming & Databases

Python Django JavaScript C# Oracle SQL HTML CSS

Tools & Platforms

Salesforce SAP Zendesk Tableau Microsoft Office Slack

CRM & Support Systems

CRM Systems Customer Support Software

Professional Experience

Aug 2022 - Jan 2023

IT Specialist

KYNDRYL • Wrocław
  • Delivered Tier 1 and Tier 2 IT support, performing system diagnostics, troubleshooting, and technical assistance.
  • Supported IT operations including system maintenance, patch management, and security practices.
  • Collaborated with cross-functional teams to resolve hardware, software, and network issues promptly.
Nov 2021 - Jul 2022

Customer Support Specialist

SITEL • Warsaw
  • Provided technical assistance to customers on software, hardware, and networking issues.
  • Handled customer inquiries and resolved service tickets using CRM systems.
  • Configured and installed software and operating systems for end-users.
  • Maintained accurate service records and improved customer satisfaction scores.

Education & Certifications

Education

Bachelor of Science in Computer Engineering

Wrocław Business University of Applied Sciences

Jan 2021 - Jan 2024

Core Subjects: Python, Oracle SQL, Operating Systems, Systems Analysis, Networking, Computer Architecture

Certifications

Microsoft Certified: Azure Fundamentals (AZ-900)
Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
(ISC)² Certified in Cybersecurity
ITIL® Fundamentals - Axelos
Basics of Security Management - Axelos
Information Technology Management - Axelos

Languages

English Native
Polish Intermediate

Interests

Fitness Reading Professional Development

Featured Projects

Services I Offer

Comprehensive IT solutions tailored to your business needs. From infrastructure management to custom development, I provide expert services backed by industry certifications and proven experience.

IT Support & Infrastructure

Comprehensive IT support including system diagnostics, troubleshooting, and infrastructure maintenance.

  • 24/7 Support
  • System Monitoring
  • Hardware/Software Troubleshooting
  • Network Management

Cloud Solutions & Migration

Azure cloud migration, implementation, and management services using security best practices.

  • Azure Migration
  • Cloud Architecture
  • IAM Implementation
  • Security Configuration

Cybersecurity & Compliance

Security assessments, implementation of security baselines, and compliance frameworks.

  • Security Audits
  • NIST/CIS Implementation
  • SOC Compliance
  • Risk Assessment

Client Testimonials

Don't just take my word for it. Here's what my clients have to say about my services and expertise.

"Working with this professional was a game-changer for our cybersecurity infrastructure. Their thorough assessment identified vulnerabilities we weren't aware of, and the implementation plan was clear and effective."

Michael Johnson

Michael Johnson

CTO, TechSolutions Inc.

"The IT infrastructure setup was flawless. Everything was delivered on time and within budget. The ongoing support has been exceptional, with quick response times and effective solutions to any issues that arise."

Sarah Williams

Sarah Williams

Operations Manager, Global Enterprises

"The security training sessions were engaging and informative. Our team now has a much better understanding of cybersecurity best practices and how to identify potential threats. Highly recommended!"

David Chen

David Chen

HR Director, Innovative Solutions

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Let's Work Together

Ready to bring your next project to life? I'd love to hear about your ideas and discuss how we can collaborate.

Email Address

ebenezer@europe.com

Send Email

Phone Number

+48 730 xxx xxx

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Location

Poland

Available for remote work

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